Welcome to our Frequently Asked Questions
If you need futher assistance contact us
Can I use salonMonster even if I don't want my clients to book their own appointments?
Do I need to download software onto my computer?
Which operating system is salonMonster compatible with?
How am I billed for salonMonster?
How is my information hosted?
How is my information backed up?
Do I need a website to use online appointment scheduling?
Can I access salonMonster from my mobile phone?
Does salonMonster have POS (point-of-sale) functionality?
Which Web browser should I use?
Can I use salonMonster even if I don't want my clients to book their own appointments
Yes, click on settings then on services offered, select "edit" beside any of the appointment types you do not want clients to be able to book themselves
From there you can turn off the online booking function for that appointment type by unchecking the box that says "client bookable", and then clicking on the "Save" button at the bottom of the Web page
Do I need to download software onto my computer
No, salonMonster is used through a Web browser like Internet Explorer or Firefox, so no software is necessary
Which operating system is salonMonster compatible with
It works on any operating system because it is a Web application and can be used on any Internet-connected computer
How am I billed for salonMonster
We use PayPal to bill you. However, you do not need to have a PayPal account as we can bill your credit card directly. You are billed the predetermined amount monthly, based on the package you choose
How is my information hosted
We use an environmentally conscious hosting company call Rackforce
Do I need a website to use online appointment scheduling
No. If you do not have a website, we can set up a simple, clean webite for you as well as host it for a nominal fee
Can I access salonMonster from my mobile phone
You can access it from any smartphone with a Web browser, and soon we will have a mobile specific website set up
Does salonMonster have POS (point-of-sale) functionality
Not yet, but we have plans to integrate this in the future
Which Web browser should I use
Clients can book their appointments with any browser, staff can use any browser except Internet Explorer.