Good constructive feedback is a powerful way to help others reach their best in the salon and in life. Sadly, most of us are really bad at it and end up offending each other and looking like jerks. It’s a shame because feedback from our peers is one of the best ways we can […]
“People will tell you that you are wrong. Then they will tell you that you are right, but what you’re doing is really not important. Finally, they will admit that you are right and what you are doing is very important. But after all, they knew it all the time.” Jonas Salk (creator of the […]
I love scoping out new places to eat. So, last week I was excited to meet some friends for dinner at a restaurant I’d really been wanting to try. It was a great night out with close friends and good food. The meal was delicious and I really enjoyed myself — until I went into […]
Most people don’t think of journaling as a powerful business development tool. But it turns out that writing daily is well known and respected as a great way to improve our businesses and our lives. I read a lot of business and personal development books and take particular notice when common ideas start to reappear […]
What’s the best way to handle things when a staff member leaves your salon? I’ve got a bird’s-eye view of the different approaches from working with so many salons through salonMonster. I’ve seen that some can lead to business success and others can be destructive and counter-productive. After talking with a lot of salon owners […]
I have a problem. Turns out I suck at prioritizing important tasks that don’t have a sense of urgency. It’s way too easy for me to get caught up with the urgent (and often unimportant) things in life. So I’m trying something new that I’m excited to share with you all! I’ve just started […]
I found that “Leadership and Self Deception: Getting Out of the Box” profoundly changed my perception of my interpersonal relationships not only in the salon but also in my personal life. I was truly shocked at what an impact the book had on my perspective. While billed as a business and leadership book it is really […]
As business owners we’re always looking for ways to improve our salon education and increase our bottom line. We’re avid readers but we only have so much time in the day so we reached out to 28 international salon gurus and asked them all one simple question: “If you could only choose 3 books […]
We’re excited to announce the addition of waiting lists to the salonMonster app. Easily keep track of client appointment requests by adding them to your waiting list. Then book them in a flash by using the simple built in booking tool. Make more money by filling your empty spots with happy clients. Access your waiting list by clicking on […]
Those who know us understand that we have a bit of a button obsession. We know it’s unhealthy, but we can’t help ourselves. So we couldn’t resist creating the excuse to create a new set of buttons for ABS Chicago! If you’re at ABS keep your eyes open for them, rumour has it the monster […]