Author Archive
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Stop the madness! Bringing peace to your year-end accounting
I look towards April with mixed emotions. On one hand, spring is starting to show the first signs of life and the garden is beginning to sprout. On the other, it’s year-end accounting time, and I’m stuck inside doing my bookkeeping, yikes! Here’s the big lesson, and I’ve learned it the hard way: a little […]
Posted: April 18th, 2017 ˑ No Comments
Filled under: Business -
Does your online booking software tempt your clients to cheat on you?
You’ve made the leap to using online booking software. Makes life easier, doesn’t it? Your clients can now book appointments online anytime. Reminders get sent automatically and you spend less time on the phone. Awesome. But beware of the dark side! Some online booking software operates as an online directory, advertising all the competing salons […]
Posted: December 19th, 2016 ˑ No Comments
Filled under: Uncategorized -
When big goals get in the way: smaller goals to the rescue
You probably know that goal setting is a really powerful tool, right? But have you ever set a goal and then gotten scared away? I have. Take this blog as an example. Earlier this year I set myself the goal of writing and sharing more blog posts with our readers. At first, I had great […]
Posted: October 31st, 2016 ˑ No Comments
Filled under: Business -
How to give constructive feedback that doesn’t suck.
Good constructive feedback is a powerful way to help others reach their best in the salon and in life. Sadly, most of us are really bad at it and end up offending each other and looking like jerks. It’s a shame because feedback from our peers is one of the best ways we can […]
Posted: August 28th, 2016 ˑ No Comments
Filled under: Business -
Learning how to be friends with criticism in the salon.
“People will tell you that you are wrong. Then they will tell you that you are right, but what you’re doing is really not important. Finally, they will admit that you are right and what you are doing is very important. But after all, they knew it all the time.” Jonas Salk (creator of the […]
Posted: July 24th, 2016 ˑ No Comments
Filled under: Uncategorized -
How clean is your washroom?
I love scoping out new places to eat. So, last week I was excited to meet some friends for dinner at a restaurant I’d really been wanting to try. It was a great night out with close friends and good food. The meal was delicious and I really enjoyed myself — until I went into […]
Posted: June 27th, 2016 ˑ No Comments
Filled under: Business -
7 surprising ways journaling can fuel your business and improve your life
Most people don’t think of journaling as a powerful business development tool. But it turns out that writing daily is well known and respected as a great way to improve our businesses and our lives. I read a lot of business and personal development books and take particular notice when common ideas start to reappear […]
Posted: June 21st, 2016 ˑ No Comments
Filled under: Business, Health, Inspiration -
When staff leave who owns the client? Spoiler: the client does.
What’s the best way to handle things when a staff member leaves your salon? I’ve got a bird’s-eye view of the different approaches from working with so many salons through salonMonster. I’ve seen that some can lead to business success and others can be destructive and counter-productive. After talking with a lot of salon owners […]
Posted: June 7th, 2016 ˑ No Comments
Filled under: Business -
8 Tips to Make Great Things Happen with an Accountability Buddy
I have a problem. Turns out I suck at prioritizing important tasks that don’t have a sense of urgency. It’s way too easy for me to get caught up with the urgent (and often unimportant) things in life. So I’m trying something new that I’m excited to share with you all! I’ve just started […]
Posted: May 9th, 2016 ˑ No Comments
Filled under: Business -
Book Review: Leadership and Self Deception: Getting Out of the Box
I found that “Leadership and Self Deception: Getting Out of the Box” profoundly changed my perception of my interpersonal relationships not only in the salon but also in my personal life. I was truly shocked at what an impact the book had on my perspective. While billed as a business and leadership book it is really […]
Posted: January 27th, 2016 ˑ No Comments
Filled under: Books