The Parlour by salonMonster

How to give constructive feedback that doesn’t suck.

Good constructive feedback is a powerful way to help others reach their best in the salon and in life. Sadly, most of us are really bad at it and end up offending each other and looking like jerks. It’s a shame because feedback from our peers is one of the best ways we can […]

August 28th, 2016

Learning how to be friends with criticism in the salon.

“People will tell you that you are wrong. Then they will tell you that you are right, but what you’re doing is really not important. Finally, they will admit that you are right and what you are doing is very important. But after all, they knew it all the time.” Jonas Salk (creator of the […]

July 24th, 2016

Haven’t Listed Your Salon With Google Yet? Do it now in 10 minutes or less!

Are you old enough to remember the days of the Yellow Pages? That massive brick of yellow paper didn’t just make a great doorstop, it was the main place people looked to find anything. Every business owner had to have an ad in the Yellow Pages. Today, the Yellow Pages are a thing of the […]

July 11th, 2016

How clean is your washroom?

I love scoping out new places to eat. So, last week I was excited to meet some friends for dinner at a restaurant I’d really been wanting to try. It was a great night out with close friends and good food. The meal was delicious and I really enjoyed myself — until I went into […]

June 27th, 2016

7 surprising ways journaling can fuel your business and improve your life

Most people don’t think of journaling as a powerful business development tool. But it turns out that writing daily is well known and respected as a great way to improve our businesses and our lives. I read a lot of business and personal development books and take particular notice when common ideas start to reappear […]

June 21st, 2016

When staff leave who owns the client? Spoiler: the client does.

What’s the best way to handle things when a staff member leaves your salon? I’ve got a bird’s-eye view of the different approaches from working with so many salons through salonMonster. I’ve seen that some can lead to business success and others can be destructive and counter-productive. After talking with a lot of salon owners […]

June 7th, 2016

Mentoring your team for success

Being a small to medium sized business owner generally means there are always lots of plates to spin ….. just when you have one area of your business whizzing around another starts to wobble and so your focus moves to that plate before it topples. Your business is just like a dinner set, some plates […]

May 26th, 2016

Hate selling retail? You’re letting your clients — and yourself — down

I’ve had some bad hair days in my life. Really bad. Hair that would make you cringe. Hair that made me go out and find a new stylist. Looking back at the horrible photos, one thing stands out: the cut usually wasn’t bad, the color was OK and the hair was not neglected. So, what […]

May 16th, 2016

8 Tips to Make Great Things Happen with an Accountability Buddy

I have a problem. Turns out I suck at prioritizing important tasks that don’t have a sense of urgency. It’s way too easy for me to get caught up with the urgent (and often unimportant) things in life. So I’m trying something new that I’m excited to share with you all! I’ve just started […]

May 9th, 2016

New clients…the lifeblood of your business!

Once upon a time in “the good ole days” we used to rock along to work, do some great hair and have fun with our clients, everything else just fell into place…we didn’t really need to think about profit, it was just always there! Sadly those days are gone, not that we can’t still do […]

May 7th, 2016

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