Good constructive feedback is a powerful way to help others reach their best in the salon and in life. Sadly, most of us are really bad at it and end up offending each other and looking like jerks. It’s a shame because feedback from our peers is one of the best ways we can […]
I love scoping out new places to eat. So, last week I was excited to meet some friends for dinner at a restaurant I’d really been wanting to try. It was a great night out with close friends and good food. The meal was delicious and I really enjoyed myself — until I went into […]
Most people don’t think of journaling as a powerful business development tool. But it turns out that writing daily is well known and respected as a great way to improve our businesses and our lives. I read a lot of business and personal development books and take particular notice when common ideas start to reappear […]
What’s the best way to handle things when a staff member leaves your salon? I’ve got a bird’s-eye view of the different approaches from working with so many salons through salonMonster. I’ve seen that some can lead to business success and others can be destructive and counter-productive. After talking with a lot of salon owners […]
Being a small to medium sized business owner generally means there are always lots of plates to spin ….. just when you have one area of your business whizzing around another starts to wobble and so your focus moves to that plate before it topples. Your business is just like a dinner set, some plates […]
I have a problem. Turns out I suck at prioritizing important tasks that don’t have a sense of urgency. It’s way too easy for me to get caught up with the urgent (and often unimportant) things in life. So I’m trying something new that I’m excited to share with you all! I’ve just started […]
Once upon a time in “the good ole days” we used to rock along to work, do some great hair and have fun with our clients, everything else just fell into place…we didn’t really need to think about profit, it was just always there! Sadly those days are gone, not that we can’t still do […]
As smart salon owners, managers and stylists you always seek new ways to grow your business and attract new clients. But first you need to look and see if you’re maximizing the potential of the clients you already have stepping through your door! Rebooking your existing clientele can grow and stabilize your business dramatically […]
As business owners we’re always looking for ways to improve our salon education and increase our bottom line. We’re avid readers but we only have so much time in the day so we reached out to 28 international salon gurus and asked them all one simple question: “If you could only choose 3 books […]
It’s time to stop procrastinating, face your fears, shape up that business, and “knock out” all of your worries. We’re gonna get down and dirty and talk about your bottom line. 1. Do you have a system for inventory control? If you answered no to this question, you must have thousands of dollars of inventory […]