Using the iPad to improve stylist-client communcation

The New York Times posted a great article about the growing use of the iPad as a customer tool in salons. We liked the way it focuses on how the iPad can be used to improve stylist-client communication. Some of the great uses for the iPad they discuss are: – As a customizable “style-book”.  By … Read more

Paul Mitchell’s John Paul DeJoria: From Homeless to Billionaire

I came across an interesting Executive Street article this week about John Paul DeJoria one of the co-founders and CEO of John Paul Mitchell Systems.  I never realized quite what a rags to riches story he had and thought it was such a great inspiration and a great example of how you don’t need a … Read more

Baxter Finley, Barber & Shop

We’re absolutely loving the design of Baxter Finley, Barber & Shop of Los Angeles California. Created by Baxter of California, they’ve done an incredible job of creating a modern take on the traditional barber shop. I just love the white brick walls, the reclaimed douglas fir flooring and the exposed beam ceilings.  They have sourced … Read more

Scissor Rolex by Dr Romanelli for Bamford Watch Department.

If you’ve got a bit of change to spare and would like a unique way to show off your profession then check out this amazing customized Rolex by Dr Romanelli for Bamford Watch Department. They’ve taken a classsic Rolex Milgauss and updated it with scissors for hands a great lightning bolt second hand.  So simple, … Read more

Customer interaction lessons from the Apple store

I stopped by the local Apple store recently to pick up a new laptop and was blown away by the way they manage client handoffs between their customer service representatives. It reminded me how poorly this is handled at so many salons and made me think we could learn some lessons from them. Whenever it … Read more

salonMonster gets an upgrade

We’re excited to announce our latest upgrades to salonMonster. As of today your salonMonster account will include these nifty new features: – Support for book-backs / split appointments. This includes a switch to duration from start and end times (meaning choosing the length of an appointment instead of selecting a start time and  end time … Read more

Awards: 2011 NAHA Finalists

Behind the Chair and Modern Salon have posted the finalists for the Professional Beauty Associations 2011 North American Hairstyling Awards (NAHA).  It’s wonderful to see some of the great work that is being done in the salon community and I’m always excited to learn about new salons and artists. So inspiring! The list of finalists … Read more

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