Scissor Rolex by Dr Romanelli for Bamford Watch Department.

If you’ve got a bit of change to spare and would like a unique way to show off your profession then check out this amazing customized Rolex by Dr Romanelli for Bamford Watch Department. They’ve taken a classsic Rolex Milgauss and updated it with scissors for hands a great lightning bolt second hand.  So simple, … Read more

Customer interaction lessons from the Apple store

I stopped by the local Apple store recently to pick up a new laptop and was blown away by the way they manage client handoffs between their customer service representatives. It reminded me how poorly this is handled at so many salons and made me think we could learn some lessons from them. Whenever it … Read more

salonMonster gets an upgrade

We’re excited to announce our latest upgrades to salonMonster. As of today your salonMonster account will include these nifty new features: – Support for book-backs / split appointments. This includes a switch to duration from start and end times (meaning choosing the length of an appointment instead of selecting a start time and  end time … Read more

Awards: 2011 NAHA Finalists

Behind the Chair and Modern Salon have posted the finalists for the Professional Beauty Associations 2011 North American Hairstyling Awards (NAHA).  It’s wonderful to see some of the great work that is being done in the salon community and I’m always excited to learn about new salons and artists. So inspiring! The list of finalists … Read more

Friday Inspiration

For Friday we’ve got a couple of great trailers for some inspiring fashion movies. First up it’s Bill Cunningham New York by Richard Press.  It’s an incredible look into the world of the man many credit as the pioneer of street style photography. (7.4 IMDB) Bill Cunningham New York Trailer from Gavin McWait on Vimeo. … Read more

Book: Waiting for the busy bus

I’d highly recommend Waiting for the Busy Bus by Marion Shaw. The book is a collection of lessons learned over years of consulting in the salon industry. Marion does a great job of taking you through the simple changes you can implement into your salon to help you make money and keep your clients happy. … Read more

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